Privacy Policy

Information you provide. If you enter details in the chat — such as your name, title, company, or email — or book a meeting with us, we receive that information and use it to respond to you and follow up about our products and services.

Conversation content. Questions you submit to Hazel are processed to generate a response and may be reviewed to improve the product. Please do not submit confidential, proprietary, or personal information you would not want shared.

Usage and device information. We automatically collect information such as pages viewed, referring URLs, campaign parameters, browser and device type, approximate location derived from IP address, and interactions within the app.

We and our partners use cookies, pixels, local storage, and similar technologies to operate the site, remember your session, measure performance, and support marketing. You can control cookies through your browser settings; blocking some cookies may affect how the site works.

The third-party technologies currently in use on this site include:

• PostHog — product analytics and error monitoring.
• LinkedIn Insight Tag — advertising measurement and audience building. See LinkedIn's Privacy Policy.
• RB2B — website visitor identification for business-to-business marketing.
• Cal.com — meeting scheduling when you book time with our team.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout. You also have the option to opt out of the collection of your personal data in compliance with GDPR by visiting https://www.rb2b.com/rb2b-gdpr-opt-out.

We use information to operate and improve Hazel, respond to your questions, schedule and prepare for meetings, measure marketing performance, secure the site, and comply with legal obligations.

We share information with service providers who help us run this site (analytics, advertising, scheduling, hosting and infrastructure) and with our team for follow-up. We may also share information when required by law or in connection with a business transaction. We do not sell your information for money.

• Opt out of partner-based marketing identification: app.retention.com/optout
• GDPR opt-out: rb2b.com/rb2b-gdpr-opt-out
• Adjust or clear cookies through your browser settings.
• Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information. Contact us to make a request.

We keep information only as long as needed for the purposes described here or as required by law, after which it is deleted or de-identified.

This site is operated from the United States. If you access it from outside the U.S., your information may be transferred to and processed in the U.S. and other countries where our service providers operate.

This site is intended for business users and is not directed to children.

We may update this policy from time to time. The date at the top of this page reflects the most recent update.

Questions about this policy or a privacy request? Email privacy@parqhq.com.